Q001: Can share the Management Office bank account for bill / others payment?

• All payments can be made via TAV apps. Alternatively, can ask Management Office for latest bank details. Below is correct as of 15 Oct 2024 ONLY. Please double confirm with Management Office.

1. Bank Name: UNITED OVERSEAS BANK (MALAYSIA) BERHAD

2. Account NO: 2093090677

3. Account Holder Name: PACIFIC UNILAND SDN.BHD – RESIDENSI RIMBUN (CANOPY HILLS)

4. Remarks: Please put unit number & purpose inside reference.

Q002: (In Bahasa Malaysia) How I can get Cukai Petak account details?

(Download instruction in English) 

Cara mendapatkan nombor akaun Cukai Petak (CH):

1. Ambil Strata Title daripada surat MOT daripada Pacific Uniland (Contoh Surat MOT). Boleh juga contact Shaheera (E-mel: shaheeraothman@landpacific.com. TEL: +603-6211-7072).

2. Pergi website Pejabat Tanah dan Galian https://ehasil.selangor.gov.my/

3. Click "Buat Pembayaran Sekarang".

4. Guna borang belah kanan "Melalui Perincian Hakmilik".

   - Jenis Perincian: Cukai Petak

   - Daerah: 06 - Hulu Langat

   - Mukin / Bandar / Pekan: 86 - Pekan Kampung Sungai Tangkas

   - Jenis Hakmilik: GM - GERAN MUKIM

   - No Hakmilik: 6991 (empat angka selepas GM dalam strata title)

   - No Bangunan: M1-A (kod bangunan selepas 6991 dalam strata title termasuk "-")

   - No Tingkat: (angka antara dua "/ /" dalam strata title)

   - No Petak: (angka terakhir dalam strata title)

5. Masukkan Captcha and tekan cari.

6. Akan keluar butiran termasuk nombor akaun.

7. Scroll ke bawah untuk cetak bil atau untuk buat pembayaran.

8. Boleh daftar akaun sendiri kat eHasil Selangor ni dan "ikat" no akaun cukai petak ni kat akaun anda di eHasil Selangor supaya mudah nak cari balik nanti.

Q003: Can list all bills need to pay?

1. House Loan (By Bank / LPPSA - Monthly): Refer to loan agreement.

2. Service Charge (By MO - Monthly): Refer to TAV apps or visit MO office.

3. Sinking Fund (By MO - Monthly): Refer to TAV apps or visit MO office.

4. Fire Insurance (By MO - Yearly): Refer to TAV apps or visit MO office.

5. Cukai Petak (By Selangor Gov - Yearly): Refer to https://ehasil.selangor.gov.my/

6. Cukai Taksiran (By MPKj - Every 6 Months): Refer to https://ebayar.mpkj.gov.my/ebayar

7. Internet & Telephone (By UNIFI, TIME - Monthly): Refer to bill / telco apps.

8. Electricity (by TNB - Monthly): Refer to bill / TNB apps.

9. Water (By MO - Monthly): Refer to TAV apps or visit MO office.

10. Sewerage System (By IWK - Monthly): Refer to bill / IWK apps.

Q004: Where can I get forms / materials related to MO?

Latest copy available in TAV apps under 'Resident Documents' - 'House Rules'.  Or, may contact MO / owner directly. Below document list are for reference only.

• Owner / Tenant Information Sheet

• Application for Additional / Replacement Access Card

• Multi-Purpose Hall Booking Form

• Barbeque Booking Form

• Function / Event Guest List

• Complaint Form

• Application for Overnight Visitor

• Application for Shuttle Pass

• Function Room Booking Form

• Court - Booking Form

• Application For Refund

• Application Moving In / Out

• Service Request Form

• Application For Renovation

For latest copies of below docs, may visit MO Office directly. Below copies only for reference and may not latest copy (Downloaded from Wooyoo on 20230718).

• Strata Management Act 757

• App User Guide (WooYoo)

• House Rules

• Colour Scheme For Canopy Hills (Original Copy)

• Colour Scheme For Canopy Hills (With Location)

• Tiles Finishes of Unit Canopy Hills

• Water Plans (Water House Type F-M)

Q005: How to change TNB tariff from commercial to residential?

May change TNB bill tariff from commercial to residential at Kedai Tenaga (TNB). I changed tariff at Kedai Tenaga Bangi (Nearest Kedai Tenaga from Canopy Hills).

Home owner must bring below items:

1. Canopy Hills S&P Agreement: ORIGINAL COPY (No need to photostat)

2. Latest TNB bill: Original & photostat copy

3. NRIC Copy: Original & photostat copy

4. Bank Loan Aggrement (Optional? TNB staff asked this for my case): ORIGINAL COPY (No need to photostat)

5. Fill-up change tariff form. Form can get at Kedai Tenaga reception (Refer TNB staff).

6. Remarks: TNB may reject tariff change request if no usage shown at TNB bill / meter (Tiada penggunaan elektrik). Need to show have 'penggunaan elektrik' for 1-2 months inside TNB bills.

Reference: https://www.mytnb.com.my/residential/get-electricity/change-of-tariff

Also heard some other owner change via online as per below link.

Reference: http://voyager8.blogspot.com/2019/11/online-converting-service-apartment.html

Q006: How to register visitor that will visit Canopy Hills?

Please use 'Visit Details' function in TAV apps. Required info are visit type, visitor name, vehicle number and visit date. 

Q007: Where I can receive latest / updated annoucement by MO?

Please use 'Notices' function in TAV apps. MO also share annoucement at wall of each lift and physical dashboard.

Q008: What is routine maintenance work or task as resident or tenant at Canopy Hills?

WEEKLY FREQUENCY

1. Clean and service the floor water traps at kitchen (1 set), toilet (2 sets) and balcony (1 set) from any accumulated debris or dirt.

2. Collect post letters / mails / materials inside Post Box (Level 1). Inform owner if have any letters / mails / materials related to owner.

MONTHLY FREQUENCY

1. Pay utilities bills and taxes such as TNB, water usage, IWK, CH maintenance fees, Cukai Petak and others to Management Office (MO), utilities providers and local authorities.

2. Pay house rental fee to owner in timely manner according to Tenancy Agreement.

3. Test all keys and card access especially balcony safety grille (For emergency readiness). Inform owner if have any faulty keys.

EVERY 3 MONTH FREQUENCY

1. Renew Shuttle Bus pass at MO office before expiry date.

ALL TIME

1. Ensure inside house and Canopy Hills common public area are clean, tidy, safe and hygiene.

2. Check and clean-up any location or water container (Inside house and Canopy Hills common public area) that can be breading places of mosquito (Aedes) or other animals or insects.

3. Check and inform owner / MO if found any defect or damage inside house or common public area of Canopy Hills.  

4. Report to MO or Security Guards if found any wrong-doing act inside house or common public area of Canopy Hills.  

5. Follow accordingly to Tenancy Agreement, House Rules of MO, other rules by MO and all rules / regulation in Malaysia.

6. Check and alert with MO / Owner / Developer announcement which can get at MO Dashboard or TAV apps.

Q009: What is local authorities that may involve in condo environment?

1. Kajang Municipal Council (Majlis Perbandaran Kajang(MPKj))

2. Royal Malaysia Police (Polis Diraja Malaysia)

3. Fire and Rescue Department of Malaysia (Jabatan Bomba dan Penyelamat Malaysia)

4. Ministry of Health of Malaysia (Kementerian Kesihatan Malaysia)

5. Malaysia Civil Defence Force (Angkatan Pertahanan Awam Malaysia)

6. Ministry of Local Government Development, Malaysia (Kementerian Pembangunan Kerajaan Tempatan)

7. Department of Islamic Development Malaysia (Jabatan Kemajuan Islam Malaysia)

8. The Malaysian Department of Social Welfare (Jabatan Kebajikan Masyarakat Malaysia)

9. Tenaga Nasional (Tenaga Nasional Berhad)

10. Pengurusan Air Selangor Sdn. Bhd. 

Q00x: Question?

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